Washington Post: What it’s like to win a 19-year union organizing campaign in the South
By Lydia DePillis October 1, 2014 A couple weeks ago, a group of 14,500 U.S. Airways and American Airlines customer service representatives — people who take reservations over the phone and work check-in counters and boarding gates — voted to unionize with the Teamsters and the Communication Workers of America. The election was remarkable for